Terms & Conditions

Effective Date: August 18, 2024

Welcome to https://www.bluelightlensexperts.com (“Website”). These Terms and Conditions (“Terms”) govern your access to and use of our Website, operated by Wisly Douyon (“we,” “us,” “our”). By using our Website, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please do not use our Website.

1. Introduction

These Terms apply to all visitors, users, and others who access or use our Website. Please read these Terms carefully before using our Website. By accessing or using our Website, you agree to be bound by these Terms and our Privacy Policy.

2. Eligibility

By using our Website, you represent and warrant that you are at least 18 years old or, if you are under 18 years old, that you have the permission of a parent or legal guardian to use our Website and agree to these Terms.

3. Account Registration

3.1. Account Creation

To purchase products from our Website, you may be required to create an account. When creating an account, you agree to provide accurate, current, and complete information about yourself. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

3.2. Account Security

You agree to notify us immediately of any unauthorized use of your account or any other breach of security. We will not be liable for any loss or damage arising from your failure to comply with this obligation.

4. Products and Services

4.1. Product Descriptions

We strive to ensure that the products displayed on our Website are accurately described. However, we do not warrant that the product descriptions, images, pricing, or other content on our Website are accurate, complete, reliable, current, or error-free. We reserve the right to correct any errors or omissions and to update product information at any time without prior notice.

4.2. Product Availability

All products offered on our Website are subject to availability. We reserve the right to limit the quantity of products we supply, discontinue products, or revise pricing without notice. We will not be liable for any products that are out of stock or unavailable.

4.3. Pricing

All prices displayed on our Website are in U.S. dollars and are exclusive of taxes and shipping charges unless otherwise stated. We reserve the right to change prices at any time without prior notice. You agree to pay all applicable fees and charges associated with your purchase, including taxes and shipping fees.

5. Orders and Payment

5.1. Order Acceptance

Your order is an offer to purchase our products. We reserve the right to accept or reject any order at our sole discretion. If we accept your order, we will send you a confirmation email. Only when we send you this confirmation email will a binding contract be formed between you and us.

5.2. Payment Methods

We accept various payment methods as indicated on our Website. By providing payment information, you represent and warrant that you are authorized to use the payment method provided and that the payment information you provide is accurate and complete.

5.3. Payment Processing

All payments are processed through a secure payment gateway. We are not responsible for any payment processing errors or delays.

6. Shipping and Delivery

6.1. Shipping Policy

We offer shipping options as specified on our Website. Shipping times and costs may vary depending on the destination and shipping method selected. We will provide an estimated delivery date, but we do not guarantee delivery on that date.

6.2. International Shipping

We may offer international shipping to certain countries. You are responsible for complying with all applicable laws and regulations of the country to which the products are shipped. We are not responsible for any delays, customs duties, taxes, or other charges incurred during international shipping.

6.3. Delivery Issues

If your order is lost or damaged during shipping, please contact us at wisdou@gmail.com within 14 days of the estimated delivery date. We will work with you to resolve the issue as quickly as possible.

7. Returns and Refunds

7.1. Return Policy

We want you to be satisfied with your purchase. If you are not completely satisfied, you may return the product within 30 days of receipt for a full refund or exchange, subject to the following conditions:

  • The product must be in its original condition, unused, and in its original packaging.
  • You must provide proof of purchase, such as an order confirmation or receipt.

7.2. Return Process

To initiate a return, please contact us at wisdou@gmail.com with your order details. We will provide you with return instructions. You are responsible for the cost of return shipping unless the product is defective or the return is due to our error.

7.3. Refunds

Once we receive and inspect your returned product, we will process your refund within 10 business days. Refunds will be issued to the original payment method used for the purchase. Please note that it may take additional time for your bank or credit card company to process and post the refund.

8. Intellectual Property

8.1. Ownership

All content on our Website, including but not limited to text, graphics, logos, images, videos, and software, is the property of Wisly Douyon or its licensors and is protected by intellectual property laws. You may not use, reproduce, distribute, or display any content from our Website without our prior written consent.

8.2. Trademarks

The trademarks, service marks, and logos used and displayed on our Website are our registered and unregistered trademarks or those of our licensors. You may not use any of our trademarks without our prior written consent.

9. User Conduct

9.1. Prohibited Activities

You agree not to engage in any of the following prohibited activities:

  • Using our Website for any unlawful purpose or in violation of any applicable laws or regulations.
  • Interfering with or disrupting the operation of our Website or the servers or networks used to make our Website available.
  • Transmitting any harmful code, such as viruses, worms, or malware.
  • Attempting to gain unauthorized access to our Website or other accounts, systems, or networks.
  • Using any automated means, such as robots or data mining tools, to access or collect data from our Website.

9.2. Termination

We reserve the right to terminate or suspend your access to our Website at any time, without notice, for any reason, including if we believe you have violated these Terms.

10. Disclaimer of Warranties

Our Website and all products and services provided through our Website are provided on an “as is” and “as available” basis, without any warranties of any kind, either express or implied. We do not warrant that our Website will be uninterrupted, error-free, or free of harmful components. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

11. Limitation of Liability

To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use, arising out of or in connection with your use of our Website or the purchase of products from our Website. Our total liability to you for any claim arising from or related to these Terms or your use of our Website shall not exceed the amount you paid for the products in question.

12. Indemnification

You agree to indemnify, defend, and hold harmless Wisly Douyon, its affiliates, and their respective officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys’ fees, arising out of or in any way connected with your use of our Website, your violation of these Terms, or your infringement of any third-party rights.

13. Governing Law and Dispute Resolution

13.1. Governing Law

These Terms and any disputes arising out of or related to them or our Website shall be governed by and construed in accordance with the laws of the Commonwealth of Massachusetts, without regard to its conflict of law principles.

13.2. Dispute Resolution

Any disputes arising out of or related to these Terms or your use of our Website shall be resolved through good faith negotiations. If the parties are unable to resolve the dispute through negotiations, the dispute shall be resolved through binding arbitration in Boston, Massachusetts, in accordance with the rules of the American Arbitration Association. The decision of the arbitrator shall be final and binding on the parties.

14. Changes to These Terms

We may update these Terms from time to time to reflect changes in our practices, legal requirements, or other factors. We will notify you of any material changes by posting the updated Terms on our Website and updating the “Effective Date” at the top of this document. We encourage you to review these Terms periodically to stay informed about your rights and obligations.

15. Contact Us

If you have any questions or concerns about these Terms or your use of our Website, please contact us at:

Wisly Douyon
Boston, MA 02111
Email: wisdou@gmail.com

Thank you for choosing BlueLightLensExperts.com.